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1

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Research review 1988/89.

2

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The confident speaker : beat your nerves and communicate at your best in any situation

by Monarth, Harrison
Published 2007

3

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Persuasive proposals and presentations : 24 lessons for writing winners.

by Pierce, Heather
Published 2005

4

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Reflections a thematic reader

by Barnwell, William H.
Published 1985

5

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Hanbook of effective technical communications

by Hicks, Tyler G.
Published 1989

6

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Delivering powerful speeches.

by Stein, Carolyn Kerner
Published 2006

7

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ENGLISH for OCCUPATIONAL PURPOSES

by Wan Norliza Wan Mustapha
Published 2010

8

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Model business letters, e-mails & other business documents.

by Taylor, Shirley
Published 2004

9

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Speaking off the cuff : what to say at a moment's notice.

by Ready, Anne Cooper
Published 2005

10

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Improve your writing.

by Fry, Ron
Published 2006